Why Shopify Merchants Are Ignoring Microsoft Copilot Shopping (And Why That's a Mistake)
Every Shopify merchant talks about ChatGPT Shopping and Google AI Mode. Almost none of them have optimized for Microsoft Copilot Shopping — which means the Copilot audience is up for grabs. Here are 6 optimizations specifically for Copilot that most stores haven't touched.
By Steve Merrill | June 29, 2026
6 Copilot Shopping Optimizations
1. Set Up Bing Merchant Center (Most Stores Haven't)
Microsoft Copilot Shopping pulls product data primarily from Bing Merchant Center. Most Shopify merchants have never created a Bing Merchant Center account — they set up Google Merchant Center and assumed Bing would follow. It doesn't. Bing Merchant Center is a separate feed submission. The process mirrors Google's and takes about 2 hours to complete. The payoff: your products become eligible for the highest-intent Copilot shopping queries immediately after verification.
2. Install Microsoft Clarity for Behavioral Signals
Microsoft Clarity is a free behavioral analytics tool that integrates with Bing's ranking systems. Stores with Clarity installed and active give Bing's AI models direct behavioral data about how users interact with their products. This feeds into Copilot's relevance scoring for shopping recommendations. It's free, takes 10 minutes to install, and most Shopify stores haven't done it. Install via Shopify's Microsoft Clarity app.
3. Add Microsoft-Specific Schema Fields
Bing's product parsing gives weight to certain schema fields that Google's parser treats as lower priority: itemCondition (New vs. Refurbished), hasMerchantReturnPolicy as a direct Product property, and additionalProperty for custom attributes. Add these to your Product schema JSON-LD. These fields don't hurt Google performance and directly improve Copilot product understanding.
4. Complete Bing Places Business Verification
Bing Places verification adds a trust layer to Copilot recommendations for your store. It's the Bing equivalent of Google Business Profile — and it affects how Copilot represents your brand when answering shopping queries. Verification takes 2-3 business days. Most Shopify merchants have never started the process.
5. Add Product Videos (Copilot Surfaces Them)
Microsoft Copilot Shopping surfaces product video content more aggressively than ChatGPT Shopping or Google AI Mode currently do. If your products have demo videos — on your product pages, on YouTube, or via VideoObject schema — Copilot includes them in rich product recommendations. Add VideoObject schema referencing your product demos. Stores that have done this report significantly richer Copilot product cards vs. competitors showing plain text.
6. Validate Schema in Bing Webmaster Tools
Bing Webmaster Tools has a structured data testing section that validates schema specifically against Bing's parser requirements. Some schema that passes Google's Rich Results Test fails Bing's parser due to format differences. Bing Webmaster Tools is free and takes 15 minutes to set up. Run your top product URLs through its structured data report — you may find errors that only affect Bing/Copilot visibility.
The Opportunity
Microsoft Copilot has over 140 million daily active users as of early 2026. Shopping queries in Copilot are growing at a faster rate than Google AI Mode. And almost no Shopify merchants are specifically optimized for it. That's an opportunity that closes as more merchants catch on.
Frequently Asked Questions
Is Bing Merchant Center as important as Google Merchant Center?
For AI shopping specifically, yes — Copilot Shopping depends on it just as heavily as Google AI Mode depends on Google Merchant Center. Overall traffic share is smaller than Google, but the Copilot shopping audience is underserved by most merchants.
Can I just submit my Google Merchant Center feed to Bing?
Yes. Bing Merchant Center accepts Google product feed format. You can use the same product data file — you just need to submit it separately to Bing.
Does Microsoft Clarity affect my Google rankings?
No. Microsoft Clarity data is used by Microsoft's systems only. It doesn't share data with Google or affect Google ranking signals.
Get Into Copilot Shopping Before Your Competitors Do
The merchants showing up consistently in Copilot Shopping results right now are mostly there because no one else bothered to set it up. That's the whole opportunity. See how WRKNG Digital optimizes Shopify stores for all major AI shopping platforms including Copilot →
